Privacy policy

Customers, prospects and visitors to www.jaillance.com (the "Site").

The European Union has amended the laws that apply to the collection and use of your personal data, i.e. any information relating to an identified or identifiable natural person.

Société JAILLANCE takes this opportunity to put you at the heart of its policy, explaining clearly and transparently what it collects about you, what it does with your personal data and informing you of your rights.

This is the purpose of this document.

Whenever we think it's useful, we ask you to give us your consent directly, in the form of a cross to tick, a field to fill in, etc.

Wherever necessary, we have included information reminding you of your rights and referring you to this document.

We know that these measures will reassure you and enable you to browse our Site with complete confidence.

1. The data we collect

We collect several types of data, as indicated below:

Civil status and contact data: title, surname, first name, address, e-mail address, date of birth, telephone number;
order and billing information: date of purchase, products ordered, price, quantity, billing and delivery address;
information on the devices used to access the Site, such as IP address.

2. How do we collect them?

You fill them in directly when you fill in the registration, contact or order form; this is the case in particular for: title, surname, first name, email, date of birth, telephone number, profile, newsletter registration.

We collect them automatically when you browse the Site, notably by means of cookies; this is notably the case for: the date of your last connection, the status of your account, the date your account was created.

3. Why do we collect them?

Your data is collected and used for the purposes for which you provided it to us, generally to manage your requests and to contact you.

With your consent (via a checkbox), your data may also be processed for another activity or service.

4. Who are your personal data intended for?

Your data is processed solely by Jaillance, in particular by the Sales, Accounting and Marketing departments.

5. How do we protect your personal data?

We take every precaution to protect the security and confidentiality of your data, in particular to prevent it from being distorted, damaged, disclosed or accessed by unauthorized third parties.

6. What are your rights?

You can access your personal data, i.e. ask us at any time what data we hold and whether we do anything with it.

You can ask us to rectify inaccurate personal data.

You can ask us to delete your personal data, provided you have a legitimate reason.

You may restrict or object, to a certain extent, to the use we make of it.

You have the right to ask us to send you your personal data in a format that can be read on a simple computer (.pdf file, for example).

You can give us instructions concerning the storage, deletion and communication of your personal data after your death.

You may exercise these rights by contacting Jaillance's Data Protection Officer (DPO) at the following address: contact@jaillance.com.

You also have the right to lodge a complaint with the CNIL, if you consider that the processing of your personal data does not comply with European data protection regulations, at the following address:

Cnil - Complaints department
3, place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
Tel: 01 53 73 22 22

7. How long do we keep your data?

Your data is kept for no longer than is necessary for the purposes for which it is processed.

8. Information about cookies

When you visit the Site, a banner will appear offering you the option of accepting, refusing or configuring cookies.

A cookie is a text file stored on the hard disk of your terminal (computer, tablet, cell phone) by your browser (Firefox, Internet Explorer, Safari, etc.) when you visit a website. Their main purpose is to collect information about your web browsing habits, in order to personalize services or content that may be of interest to you.

There are several types of cookies, such as technical cookies, whose purpose is to enable and improve the operation and navigation of the Site, access to the various functionalities and the implementation of security measures.

We use cookies for several reasons, for example to identify you and give you access to your account, to manage your shopping cart, to remember your visits and to personalize the offers we send you.

We keep the data collected through cookies for the following maximum periods:

Technical cookies (mandatory): duration necessary for the technical purpose pursued
Performance cookies: 13 months after installation
Functionality cookies: 13 months from your consent
Personalized advertising cookies: 13 months from your consent
To manage the deposit of various cookies on your terminal when using the Site, Monin provides you with a cookie management tool available by clicking on Cookie settings .

If you disable cookies, the Site may no longer function properly, and some of its functions may be unavailable.

***

If you have any concerns or questions about your personal data, you can contact the data protection officer appointed by Jaillance at the following address contact@jaillance.com.

The delegate's role is to advise the company and inform it of its obligations, as well as to check that it complies with French and European laws on personal data.

You can also contact the Commission Nationale de l'Informatique et des Libertés (CNIL) at www.cnil.fr.